1. Responsible party and description
1.1. Responsable
The person responsible for the treatment of this site is 
(hereinafter QRPro or the Service), with address at C/Rosselló, 184, 4-3 Barcelona (08008), Barcelona, Spain .
NIF: B06944524
Email: support@qrpro.mobi
1.2. Description
Acceptance of the privacy policy of QRPro (hereinafter "Privacy Policy"), is a necessary condition for the use of our website and the provision of the service (hereinafter the "Service").
This Privacy Policy regulates the collection, treatment and use of your personal and non-personal information as a user of QRPro , as of the effective date that appears in the header.
To process your personal data, QRPro complies with current local and European legislation, as well as its implementing regulations.
2. Information collected
Access to our website can be done without the need to provide any information, although to register and / or contract our diet plans you will need to provide us with some personal information. The information (personal or non-personal) collected by the Service may vary based on that.
The personal and non-personal information collected by the Service will come to us in three ways: 1) that which is collected automatically 2) that which you provide us voluntarily and 3) that which is provided by third parties.
2.1. The one collected automatically
This information will consist of:
- The one collected through cookies or similar mechanisms stored on your device, always with your consent or in accordance with other legal bases. Check our Cookies Policy for more information.
- The IP from which the connection is made, the type of device used and its characteristics, the version of the operating system, the type of browser, the language, the date, the country, the time of the request, the URL from the that you come from, the URL to which you go or the mobile network used, among others.
- Service use data and possible errors detected during its use.
- In addition, QRPro uses Google Analytics, an analytical service provided by Google, LLC. domiciled in the United States with headquarters at 1600 Amphitheater Parkway, Mountain View, California 94043. For the provision of these services, they use cookies that collect information, including the user's IP address, which will be transmitted, processed and stored by Google in the terms established on the web www.google.com. Including the possible transmission of said information to third parties for reasons of legal requirement or when said third parties process the information on behalf of Google.
In any case, you can disable Google Analytics cookies from here.
2.2. The one you voluntarily provide
This information will consist of:
- The personal information or not that you provide when creating your diet such as sex, height, weight, age, physical activity that you perform and habits, among others.
- All data is mandatory.
- The one required by QRPro to complete your registration on the web: name and surname, address and email, among others.
- All data is mandatory.
- The information, personal or not, to complete the contracting of the service such as your email address and your credit or debit card number.
- The information, personal or not, that the messages sent through the contact or opinion channels established in the Service may contain, for example your name and email.
2.3. The one provided by third parties
This information will consist of:
- The one provided by payment systems or credit card processors, such as the time of purchase or its amount.
3. Rights and purposes
We inform you that the completion of the forms is voluntary. However, if you do not fill in the required fields (usually marked with an asterisk), the use of some functions of the Service will not be possible or will be limited.
The personal data that you provide us will be incorporated and processed in the Registry of Treatment Activities of QRPro in order to be able to attend to your requests, provide the requested service and keep you informed about matters related to the activity of the company and its services.
You can exercise at any time the rights of access, rectification, deletion, limitation of your treatment, opposition and portability of your personal data by email addressed to: support@qrpro.mobi or the postal address: C/Rosselló, 184, 4-3 Barcelona (08008) , Barcelona, Spain.
In both cases, you must identify yourself with your name and surname, as well as a copy of your DNI or national ID, if necessary. In the event that you have granted consent for a specific purpose, you have the right to withdraw consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.
In addition, if you consider that there is a problem with the way in which QRPro is handling your data, you can direct your complaints to the data protection authority that corresponds, being the Spanish Agency for Data Protection the one indicated in the case of Spain.
4. Age
Regarding the use of the online service, you declare that you are of legal age and that you have the necessary legal capacity to be bound by this agreement and use the site in accordance with its terms and conditions, which you fully understand and acknowledge.
You declare that all the information you provide to access the Service, before and during its use, is true, complete and accurate.
5. Use of data
QRPro will use the collected data to:
- Manage and update the Service (the legal basis being our legitimate interest in maintaining and keeping the Service up to date and in good condition).
- Address the questions you raise (the legal basis being our legitimate interest in attending to the requests and doubts of our users).
- Process the payments you make (the contract being the legal basis).
- Provide the contracted service (the contract being the legal basis).
- Maintain the security of the Service, investigate illegal activities, enforce our terms and conditions and help the state security forces in the framework of their possible investigations (the legal basis being our legitimate interest in guaranteeing and maintaining the security of the Service and its users).
QRPro does not use automated decisions, although it can generate basic user profiles, the legal basis being our legitimate interest for commercial purposes and providing personalized offers.
Also, QRPro may use user information in the form of aggregated and anonymous data to show it to third parties. You may also share statistics and demographic information about users and their use of the Service with third parties. But none of this will allow those third parties to personally identify you.
5.1. In emails and contact forms
The website has an SSL encryption that allows the user to send their personal data securely through standard contact forms.
The personal data collected will be subject to automated processing and incorporated into the corresponding files of the record of processing activities and of which QRPro is the owner.
In that sense:
- We will receive your IP address, which will be used to verify the origin of the message in order to offer you adequate recommendations (for example, present the information in the correct language) and to detect possible irregularities (for example, possible attempts to cyberattack the Service), as well as data related to your ISP.
- Likewise, you can provide us with your data by phone, email and other indicated means of communication.
Regarding the means of payment used:
- Our payment service providers to pay for the provision of our services are credit or debit card. At no time will the Service or its staff have access to the bank details (for example, the credit card number) that the user as a customer will provide to those third parties.
6. Data retention
Below, they are indicated for how long the data processed by the Service is kept:
- The disaggregated data will be kept without a deletion period.
- Customer data will be kept for the minimum necessary, and may be kept until:
- 5 years, according to art. 1964 of the Civil Code (personal actions without special term).
- 6 years, according to art. 30 of the Commercial Code (accounting books or invoices, for example).
- User data will be kept for a maximum period of 12 months to be able to attend to their requests.
7. Data shared with third parties
There are third parties that manage part of the Service.
QRPro requires them to comply with this Privacy Policy as applicable, in addition to having their own. However, MYRQ will not be responsible for compliance with said policy.
Under some circumstances, QRPro may share, use, or preserve with third parties any of the personal information collected:
Service providers that perform functions on our behalf, such as payment services, web hosting, business analytics, customer service, or web marketing. These service providers may collect and have access to the information that is necessary for them to perform their functions, but they are not allowed to share or use the information for any other purpose.
- To provide the Service:
- To cooperate with the competent authorities:
If we believe it is reasonably necessary to satisfy any law, legal process or legitimate interest. In any case, we will only provide the information strictly required.
8. Security measures
QRPro adopts all the technical and organizational measures necessary to protect the security and integrity of personal and non-personal information collected. Both against unauthorized access and its accidental alteration, loss or destruction.
In any case, QRPro cannot guarantee the absolute security of the information collected, so you must collaborate and use common sense about the information shared at all times.
You understand and acknowledge that, even after deletion, personal and non-personal information may remain visible in cache or if other users have copied or stored it.
9. Changes to the Privacy Policy
We may update this Privacy Policy in the future. We will inform you of its changes by sending a notice to the email address provided and / or by placing a notice in a prominent place on our website.
10. Contact
If you have questions about this Privacy Policy, contact us at:
E-mail: support@qrpro.mobi
Address: C/Rosselló, 184, 4-3 Barcelona (08008). Barcelona, Spain.
